Shipping Policy

We ship worldwide. Please allow 1 business day for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout. If you do not receive the tracking information within 1 business day, please check your spam folder. Shipping rates are based on weight, destination, and method, and we charge you only what we pay. 

U.S. 

Customers within the U.S. may choose from a range of shipping options with USPS, FedEx, and UPS. All shipments to PO boxes will be shipped via USPS. Shipments within the U.S. are estimated to take 3-5 business days in transit. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. ASRV is not responsible for delays caused by the post office or lost packages due to address errors.

International

International customers may choose from a range of shipping options with FedEx and UPS Mail Innovations. International packages are estimated to take 5-20 business days; however, faster options are available. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. ASRV is not responsible for delays caused by the post office or lost packages due to address errors.

Duties and Taxes

Duties and taxes are the responsibility of the customer and will be due at the time of delivery. If you do not pay the fees, your package will be returned to ASRV and we will refund you the cost of the order excluding shipping.

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