Returns & Exchanges

We stand behind the quality of every product we sell. Therefore, if you are unsatisfied with your purchase from ASRV, you can return it for a refund or exchange within 30 days of placing your order. Products must be unwashed, unworn, and with their original tags. If items are returned that do not meet these conditions, they will be returned to the customer. For sanitation reasons, we do not accept any returns or exchanges on leggings, underwear, or socks. To issue a return or exchange, you must have proof of purchase in the form of an online receipt, gift receipt, shipping invoice, or member purchase history.

U.S. Returns and Exchanges

Please submit a return or exchange request at our Returns & Exchanges Center. We will provide you with a prepaid shipping label to return your item for a refund or exchange. If you are returning a product, we will refund you the price of the original order excluding shipping once we receive the product in returnable condition at our warehouse. If you are exchanging a product, we will issue you store credit that is redeemable immediately, plus we will refund you the original cost of shipping once the product arrives at our warehouse in returnable condition.

International Returns and Exchanges

Please submit a return or exchange request at our Returns & Exchanges Center. If you are returning a product, we will refund you the price of the original order excluding shipping once we receive the product in returnable condition at our warehouse. If you are exchanging a product, we will issue you store credit that is redeemable immediately once the product arrives at our warehouse in returnable condition. Unfortunately we cannot offer refunds on international shipping or customs and duties charges. For exchanges, please include a note in the package with your exchange request. If no note is included, we will issue a refund.

´╗┐Please ship all returns and exchanges to:

ASRV

Returns and Exchanges

221 SE Main St.

Portland, Oregon 97214

U.S.A.

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